Growing a Platform Experience & Design Practice.

Team of up to 17 global designers (US, MEX, ESP). 8 designers by the end of 2025.

Alight Worklife Web (2024) and Mobile App, Health Services (e.g. AE), WL Analytics Platform, Innovation Features e.g. Wellbeing programs or AI features.

Different design-development process modalities depending on the product. Structured documentation and templates for the most common flows and pages configuration. Created a sub-variant of the design system for Alight Mobile App. Design & Product Reviews to increase engagement and set up new collaboration. Toolkits and Plays in tools like Miro and Slack for efficient workflow.

Team of 4 researchers. Design Research repository, Research Software consolidation. Promoted Research Lead to Director in 2022.

Established design principles. Facilitated workshops for major initiatives and presented in the Product Advisory Board where I presented our design work to clients like Starbucks, Ford, and RTX. Innovation experiments with mobile app.